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Datescribe Support
Common questions answered below. Can't find what you need? Email us directly.
How do I put the date on a photo I already took?
Open Datescribe, go to Photos, tap Select, pick the photos, then Stamp. Each copy uses that photo’s own capture date — not today’s date. Originals are not changed. Stamped copies land in a Datescribe album.
Does Datescribe change my original photos?
No. Originals are not changed. Stamped copies are saved as new photos in a Datescribe album.
Is the stamp certified, tamper-proof or court-admissible?
No, and we do not claim that. The date, time and place are on the photo, and the photo is not altered otherwise. That is the honest claim.
Does it work without a network?
Yes for date, time, coordinates and your custom line. The street address uses Apple’s map service and needs a network; if that fails, the stamp keeps the coordinates and continues. The address lookup never blocks the shutter or fails a batch. Anonymous usage counts are sent when a network is available, and feedback is sent only if you choose to send it.
Why does a captured photo have GPS in the file?
The stamp always shows the place. Capture mode can also write coordinates into the photo’s own data so other apps can read them. You can turn that off in Stamp settings. Library mode never invents a location — it keeps whatever GPS the source photo already had.
Is there a free limit?
No. Capture and library batching are free and unlimited, at full quality with no watermark. There is no subscription.
How do I send feedback?
Open the Stamp tab and tap Send Feedback. Add your email address and a message; screenshots are optional and have their location data removed before sending.
Where do my photos go?
Your photos stay on the phone. The street address lookup goes only to Apple’s map service. Anonymous usage counts (never the photo) go to an analytics service, and the only other thing that leaves the phone is feedback you choose to send. There is no account. See the Privacy Policy.
Still need help?
Send us an email and we'll get back to you as soon as possible.
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