Help
Support
Common questions answered below. Can't find what you need? Email us directly.
How does the auto-tagging work?
Weartrove recognises the kind of garment and its colour right on your phone — nothing about your clothes is uploaded.
Why does it ask me to lay the item flat?
The cut-out and the category are both most accurate on a single item on a plain surface. On a hanger the cut-out catches the hook; on a person it catches the person. Flat-laid, it reads the garment cleanly.
It guessed the wrong category or colour.
Tap the right one — every suggestion is editable, and Weartrove flags the ones it is unsure about so you know which to check.
Is there a subscription, or any in-app purchase?
No. Weartrove is completely free — every feature, no ads.
Can I get my data out?
Yes — About → Export a copy. You get a folder of the cut-out images and a file listing every item, look and packing list.
Does it work offline?
Photographing, tagging, wear logs and packing lists run on your iPhone and work offline. Anonymous usage counts are sent when a network is available, and feedback is sent only if you choose to send it. See our Privacy Policy for the details.
How do I send feedback?
Open Send Feedback in Weartrove. Email address and message are required; you can attach up to five optional images. App version, iOS version, device model and language are always included. Location and other photo details are removed from images on your iPhone first.
Can I move my wardrobe to a new phone?
About → Export a copy on the old phone. Bring the folder across (AirDrop, iCloud Drive, a cable) and use About → Import on the new one.
Still need help?
Send us an email and we'll get back to you as soon as possible.
Email [email protected]