Help
CountryDaybook Support
Common questions answered below. Can't find what you need? Email us directly.
How do I add a stay?
Open Trips and enter the country, the arrival date and the departure date. Both the arrival day and the departure day count.
Why does the 90/180 screen not show a number?
The screen requires you to confirm that the general rule applies to you and that all observed Schengen-area days in its window are entered. Until both are confirmed, it shows no count. Adding or changing a stay can ask you to confirm again.
Why do I see a range instead of one number?
Future days that are not yet observed remain unknown. When those days could change the result, the app shows a range, or stops if it cannot give a truthful answer.
Is the result permission to enter?
No. Calculations are planning arithmetic, not entry permission. A shorter visa-sticker limit, residence or long-stay status, and bilateral or special territorial conditions need official guidance. The European Commission publishes its own short-stay calculator.
The app says my ledger is blocked. Is my data lost?
A blocked ledger leaves the original file unchanged. If the file is readable, the app offers an export of an exact copy.
What happens to my trips if I delete the app?
Deleting the app removes its local copy. Device backups may include your trips, depending on your backup settings, and deleting the app does not erase an earlier backup or a file you exported. See the Privacy Policy.
Does it use my photos or location?
No. The app has no photo or location permission, no account, no ads and no in-app purchases. You enter every stay yourself.
How do I get help or send feedback?
Email [email protected] with the app version shown in About. Feedback is optional, and we receive only what you choose to send.
Still need help?
Send us an email and we'll get back to you as soon as possible.
Email [email protected]